Refunds
Products and Services:
"We offer products and services on our website. If a user is unsatisfied with their purchase, they may be eligible for a refund or exchange."
Eligibility:
"To be eligible for a refund or exchange, users must contact us within 30 days of purchase and provide a valid reason for their request."
Refund or Exchange:
"We may offer a full or partial refund or exchange, depending on the circumstances. Please note that we do not offer refunds for work done to websites or logo designs."
Cancellation of Services:
"Users may be eligible for a refund or credit if they wish to cancel services that have not yet been performed. However, if services have already been performed, refunds are not available."
Payments
Payment Methods:
"We accept payment by credit card, debit card, or other methods as specified on our website."
Payment Processing:
"Payments are processed securely through trusted third-party payment processors. We do not store payment information on our servers."
Payment Terms:
"Payment is due at the time of purchase, unless otherwise agreed upon in writing. Failure to make payment may result in the cancellation of the order or services."
Payment Disputes:
"In the event of a payment dispute, users are encouraged to contact us to resolve the issue prior to disputing the charge with their bank or credit card company."
Booking
By booking an appointment with Southern Boy Media, you agree to the following policies:
Cancellation Fees:
"Users acknowledge and agree that if they need to cancel an appointment, at least 24 hours' notice is required. Failure to provide 24 hours' notice may result in a cancellation fee of 50% of the total amount paid for the appointment."
Rescheduling:
"Users may reschedule an appointment once, at no additional charge, provided that at least 24 hours' notice is given. If a second rescheduling is requested, a rescheduling fee of 50% of the total amount paid for the appointment will be charged."
No-shows:
"If a user fails to show up for an appointment without providing any notice, the full amount of the appointment fee will be charged."
Refunds:
"We do not offer refunds for missed or cancelled appointments."
Privacy
This privacy policy sets forth the practices and policies of our website design company regarding the collection, use, and protection of personal information provided by users of our website. By accessing and using our website, users consent to the terms and conditions outlined in this policy.
Information Collected:
"We may collect personal information, including but not limited to name, email address, phone number, and payment information, from users who submit a contact form, purchase a product, or sign up for our newsletter."
Use of Information:
"We use the collected personal information for the purpose of providing users with products and services, processing payments, communicating with users, and improving our website. The information may be used for administrative, analytical, and marketing purposes, as permitted by applicable laws."
Protection of Information:
"We employ reasonable security measures to protect personal information from unauthorized access, disclosure, or alteration. We utilize industry-standard encryption protocols to safeguard payment information provided by users."
Third-Party Services:
"We may engage the services of third-party providers, such as payment processors or analytics tools, which may collect personal information from users. Users acknowledge that we do not control these third-party services and are not responsible for their privacy practices. We encourage users to review the privacy policies of such third-party services."
Cookies:
"We use cookies to track user behavior on our website and enhance user experience. Users have the option to disable cookies through their browser settings, although this may affect certain functionalities of the website."
Children's Privacy:
"Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware of any personal information collected from a child, we will promptly delete it from our records."